CHC52021 – Diploma of Community Services
CHC52021
Diploma of Community Services
Course Overview
This course is a nationally accredited qualification that reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency
Course Structure
The course consists of 20 units, 12 core units and 8 electives units:
Core units:
| Unit Code | Description |
|---|---|
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM013 | Facilitate and review case management |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS003 | Maintain work health and safety |
Elective Units
| Unit Code | Description |
|---|---|
| CHCMHS001 | Work with people with mental health issues |
| CHCMHS002 | Establish self-directed recovery relationships |
| CHCMHS004 | Work collaboratively with the care network and other services |
| CHCMHS005 | Provide services to people with co-existing mental health and alcohol and other drugs issues |
| CHCADV005 | Provide systems advocacy services |
| CHCMHS011 | Assess and promote social, emotional and physical wellbeing |
| CHCCSL002 | Apply specialist interpersonal and counselling interview skills |
| CHCMHS006 | Facilitate the recovery process with the person, family and carers |
In addition to the completion of units, a minimum of 200 hours vocational placement is required to be completed.
Course Duration:
12 months including work-based training of 4 weeks
Eligibility Requirements:
There are no formal entry requirements, however, it is recommended that students hold a minimum of Certificate III level qualification and have experience within the community services industry
Delivery Method
This course will be delivered through a blended learning approach which combines the flexibility of online learning with the practical support of live training via web tutorials, online forums, and interactive eLearning.
Students must have access to digital resources to access online meeting session
Job Outcomes
On successful completion of this course you will receive a CHC52015 – Diploma of Community Services.
Job roles and titles vary across different industry sectors. Potential employment options include:
- Community Team Leader
- Volunteer Coordinator
- Care Worker/Team Leader
- Assistant Community Services Worker
- Community Services Worker/Coordinator
- Welfare Support Worker
- Case Worker/Coordinator/Manager
- Youth Case Worker
- Aboriginal Intake and Referral Worker
- Recreational Activities Officer
FAQs
How are your training programs structured?
Our training programs are designed to combine theoretical knowledge with practical skills to ensure a comprehensive learning experience.
Are your certifications recognised nationally?
Absolutely, our certifications are nationally accredited and widely recognised within the industry for their quality and relevance.
Can I get individualised attention during the training?
Yes, we prioritise personalised learning and offer support to each learner based on their unique requirements and learning pace.
How do I enroll in a course?
Enrolling in a course is easy; simply visit our website, browse our offerings, and follow the steps outlined for registration.